Enterprise Solution Architect Manager (Pre‑sales)

Mico Minato-ku, Tokyo
  • 💴 ¥8M ~ ¥12M annually
  • 🏡 Partially remote
  • 🧪 5+ years experience required
  • 💬 Business Japanese
  • 🗾 Japan residents only
  • 🧳 No relocation support
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About Mico

Mico Minato-ku, Tokyo

We offer multiple products that deliver conversational experiences, including MicoCloud, a platform that is used by over 1,000 clients to reach over 29 million people.

Key benefits

  • A growing company in a growing market
  • Open and inclusive communication
  • Team over self

About the position

You will be responsible for leading solution proposals from a technical perspective, primarily in sales activities targeting major enterprise clients, as well as managing a team of approximately 4 to 5 solution architects.

In addition to proposal activities, this position involves providing end-to-end support—from requirements definition, design, and development direction to implementation—ensuring smooth project management, fostering team members’ growth, and promoting team building, including recruitment.

Responsibilities

  • Designing recruitment targets (defining desired candidate profiles and articulating required skill sets)
  • Developing the hiring process (selection workflow, evaluation criteria, and interview structure)
  • Providing comprehensive technical support for the Mico Engage AI implementation project, from proposal to deployment
  • Identifying client issues, understanding existing system environments, and delivering optimal technical solutions
  • Supporting upstream processes such as ER diagram and data structure design, as well as specification planning
  • Managing team members, including development, goal setting, and performance evaluations
  • Driving recruitment efforts including screening, interviewing, and onboarding
  • Collaborating and negotiating with other departments such as Sales, Customer Success, and Product

Requirements

  • 5+ years of hands-on experience as a Solution Architect, Pre-sales Engineer, or Software Engineer
  • End-to-end project management experience—from proposal to release—for SaaS or IT solution implementation projects
  • Proven track record of delivering technical proposals to large enterprise clients
  • 3+ years of practical experience as a team leader or manager
  • Experience in recruitment activities, including candidate screening and interviewing
  • IT skills required for solution design (e.g., API integration, cloud, authentication, databases)
  • Ability to create technical documentation such as ER diagrams and requirements definition documents
  • Team management skills, including goal setting, performance evaluation, and team development
  • Coordination and negotiation skills with internal and external stakeholders
  • Knowledge of project management, including schedule, task, and risk management

Nice to haves

While not specifically required, tell us if you have any of the following.

  • Engineering skills with 3+ years of hands-on development experience
  • Practical experience in product management
  • Cloud certification (e.g., AWS, GCP, Azure)
  • Agile/Scrum certification (e.g., CSM, PSPO)
  • Project management certification (e.g., PMP, CAPM, PMI-ACP)
  • Experience in customer success or implementation consulting
  • Experience in designing and operating multi-channel marketing initiatives
  • Business-level English proficiency (reading and writing)

Compensation

8 to 12 million JPY annually.

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ASK A QUESTION

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