The mission of the Platform Engineering and SRE Department is to stabilize the services provided by Money Forward and maximize productivity in development through the platforms and technical support for the services developed by Money Forward.
With the expansion and globalization of our development organization, we are seeking a person responsible for the entire product platform to further strengthen Platform Engineering and SRE Department.
Responsibilities
You will be responsible for the entire product platform that provides services to users, you will be directly reporting to the executive officer and be entrusted with the following:
- Stable Operation of the Platform: Enhance the availability of the platform and prevent large-scale failures as much as possible. Improve response capabilities in the event of incidents. Decide and implement specific measures to improve availability and incident response (e.g., setting up dashboards with Datadog).
- Accountability for Infrastructure: Understand the scope of work delegated to subordinate managers and fulfill accountability regarding workload and content. Support subordinate managers to ensure they can do the same. Ensure accountability for parts delegated to the development department (e.g., Datadog, AWS) and be able to clearly explain whether infrastructure costs per department are appropriate.
- Roadmap Formulation for Platform Engineering: Design platform engineering to improve developer experience and productivity, and agree on the future vision with the CTO/VPoE/CISO. -SRE Organization Management and Member Development: Assign responsibilities to all managers without overlap and support them to achieve results within six months.
Requirements
- Leadership and Management: Experience in project management, planning and executing projects across multiple teams, and leading teams towards success.
- Organizational Management: Appropriately allocate personnel and support and promote the growth of the organization and its members.
- Leadership: Demonstrate and promote change both inside and outside the division.
- Communication Skills: Build trust with management and other departments, understand intentions, and lead to consensus building.
- Problem-Solving Skills: Analyze complex problems in collaboration with others and lead to appropriate solutions.
- Technical Background: Experience and knowledge in the following areas:
- Building and operating container environments using Kubernetes
- Building and operating infrastructure using AWS services
- Experience in designing, operating, maintaining, improving, and handling failures of web services
- Knowledge of Site Reliability Engineering
- Experience in organizational management within a DevOps culture
Nice to haves
While not specifically required, tell us if you have any of the following.
- Strategic planning ability (understanding company and business challenges and goals, thinking of a rational path for the direction of one’s organization, and demonstrating it to stakeholders)
- Experience in managing organizations with more than two layers
- Experience in building and operating multi-tenant Kubernetes
- Extensive experience in handling failures in web services
- Experience as an SRE in a web service company
- Experience operating large-scale services on AWS
- Experience building CI/CD pipelines
- Experience in monitoring implementation and operation of web services
- Experience in capacity planning and tuning of web services
- Experience migrating from on-premise to cloud environments
- Experience automating tasks like Toil by writing code
- Experience operating MySQL (version upgrades, replication knowledge, etc.)
- Experience in AI development or using AI tools for development
- Experience in AI development and/or experience in using AI tools to improve development processes:
- Money Forward recently announced our AI Strategy roadmap which focuses on improving AI-driven operational efficiencies, as well as integrating AI agents into our products to deliver better value to our users.
Compensation
10 to 20 million JPY annually.
