Infra (SRE)

Zeals is developing Chat Commerce to utilize chatbot technology in marketing, and Customer Service DX to integrate chatbots with a series of online customer service tools such as for consultation and booking. We’ve recently raised ¥1.8B in funding from Z Venture Capital Co., Ltd., Dentsu Group Inc. and Hakuhodo DY Holdings.

Chat Commerce is a service with which end users can purchase merchandise while having conversations with our chatbot. Zeals now serves approximately 400 companies and has served over 4.3 million end users so far with analysis of data from 450 million conversations (as of March 2021).

International engineering team

We currently have 45 engineers, many of which are international, coming from 18 different countries including the US, China, Bangladesh, India, Taiwan, the UK, and France. Because of this, we use English to communicate, and don’t require any Japanese ability for our engineering positions.

We welcome engineers to apply regardless of location. For those not already based in Japan, we offer the choice of relocating here or continuing to work from another country (country dependent). For those who engineers who relocate to Japan, Zeals will provide the support to settle in Japan.

Working conditions

• Working days: Mon - Fri
• Working hours/place: Flextime (Our business time 10:00am-19:00 JST), Fully-remote
• Day-off and holiday: Sat, Sun + Japanese national holiday + paid vacation + summer/new year vacation

Our response to COVID-19

We’ve moved to working fully remotely. While our official policy still will require people to return to the office after the COVID situation subsides, we anticipate to continue to work fully remotely because we are building a flexible team in terms of working time and location.