This position is closed and is no longer accepting applications.

IT Administrator

Drivemode Shibuya-ku, Tokyo
  • 💴 No salary range given
  • 🏡 Partially remote
  • 🧪 Minimum years of experience unspecified
  • 💬 Fluent Japanese
  • 🗾 Japan residents only
  • 🧳 No relocation support

About Drivemode

Drivemode Shibuya-ku, Tokyo

Drivemode has built a mobile-based connected vehicle platform which integrates directly with the vehicle to bring key communication and navigation features, while putting your vehicle’s data right at your fingertips. Our products are used by millions of riders and drivers in over 150 countries.

Key benefits

  • Small team that plays big
  • Language learning support
  • Brand new office

About the position

As the first Drivemode IT Administrator, you will be responsible for implementing solutions and providing high level support on the variety of IT needs of Drivemode.

Drivemode relies on a variety of cloud services to operate and we’re looking for someone that will be able to take a zero trust network approach for enhancing even further authentication/accounts management and ensuring secure, smooth and productive day-to-day use of our tools.

Highly-motivated professionals with strong knowledge and experience in overall IT administration operation, who are passionate about thinking about and solving problems and issues in a diverse environment are definitely a fit for our team. We look forward to hearing from you!

You Will Do:

  • Provide timely, accurate, and professional support to end users
  • Procurement of equipment and kitting (Windows / Mac) of company laptops with endpoint management
  • Set up and manage employee accounts, groups, and access controls
  • Manage cloud services used following the zero trust security model
  • Handle network replacement, configuration, and maintenance
  • Management of software licences
  • Management of incidents and inventory of hardware assets, such as computers, printers, servers, and other related equipments

Qualifications - Required:

  • 5+ years of internal IT support / helpdesk experience in multicultural environments
  • Advanced troubleshooting skills in multi user environments
  • Comprehensive understanding of corporate network infrastructure, security, and computer hardware
  • Ability to handle multiple tasks
  • Language: Fluent in English, Business level+ in Japanese

Qualifications - Plus:

  • Good understanding and experience with GCP or AWS

Hiring Process

  1. 1

    Resume screening and online screening test

  2. 2

    1st Technical interview with a hiring team

  3. 3

    2-3 more interviews with the management

Meet Drivemode's Developers

Photo of Tompee Balauag

Hacking Android at Drivemode

with Tompee Balauag

Tompee Balauag describes what it’s like to work as an Android developer at Drivemode, where he and the other developers regularly push the limits of Android devices.

Read his story...
Photo of Javier Blanco

Developer culture at Drivemode

with Javier Blanco

Javier Blanco talks about what it’s like being an Android developer at Drivemode, including the international culture, flexible environment, and the ability to shape the direction of the product.

Read his story...

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