This position is closed and is no longer accepting applications.

IT Specialist


Chuo-ku, Tokyo
    πŸ’΄ No salary range given
    🏑 Fully remote
    πŸ§ͺ Minimum years of experience unspecified
    πŸ’¬ Fluent Japanese
    🌏 Apply from abroad
    🧳 Relocate to Japan

About TableCheck

TableCheck Chuo-ku, Tokyo

We help diners make restaurant reservations, and we help merchants manage table inventory, enrich dining experiences, and visualize multi-property analytics to gain insights into restaurant performance.

Key benefits

  • Asynchronous style working
  • Work remotely from anywhere
  • Supports relocation from overseas

About the position

TableCheck is seeking an IT Specialist. In this role you will own the office networks, provision hardware, on-board new employees, provide internal support, and adhere to security standards.

Responsibilities include:

  • Troubleshoot networks, hardware, and applications, provide technical support and problem solving
  • Support security standards such as antivirus, firewall, and multi-factor authentication
  • Manage hardware inventory and purchasing

Mandatory Skills

Please do not apply for this position unless you are capable in the following areas:

  • 3 or more years experience in IT support
  • Extensive technical knowledge of macOS, Windows, iOS, and Android
  • Outstanding communication and interpersonal skills
  • Experience with support ticket management and tracking
  • Experience with networking and support (network configuration, wired and wireless connectivity, routing, etc)

Optional Skills

  • Previous startup experience highly desired
  • Experience supporting VOIP services
  • Google Apps super admin experience

Language Skills

Business-level English and Japanese are required

Evaluation Criteria

We will evaluate candidates based on the strength of their previous experience along with remote and on-site interviews.

Given the sensitive nature of this position, a background check will be required.

Hiring Process

  1. 1

    Resume screening

  2. 2

    1st interview

  3. 3

    2nd interview

  4. 4

    Final interview

  5. 5

    Reference check

  6. 6


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