Raptor Financial Technologies is seeking an Infrastructure/Application Support Engineer to join our growing financial trading technology company. Raptor is a leading ultra-low-latency market access and risk management platform, servicing the world’s largest financial institutions and their high-value order flows.
Join our dynamic team to support mission-critical trading systems and infrastructure. The role is suited to a candidate with basic networking and Linux skills who is looking for a hands-on role in operational support in mission-critical technology.
This role requires being onsite in central Tokyo 2–3 days a week, with the remaining days as remote work.
Responsibilities
-
Oversee client onboarding and integration processes
-
Test, document, and release new and existing software systems into production
-
Monitor trading systems and related infrastructure, ensuring stability and performance
-
Document incidents, track bugs, and conduct root cause analysis
-
Collaborate with technical teams to communicate system health and client trading status
Requirements
-
1–2 years of experience in infrastructure or application support
-
Hands-on Linux experience, including log analysis (grep, awk, sed) and text editors (vi, emacs)
-
Shell scripting
-
Version control (Git, Subversion, Mercurial)
-
Knowledge of ticketing systems and issue tracking practices
-
Strong communication skills in English, both written and verbal
-
Self-starter with a “can-do” attitude and collaborative mindset
Nice to haves
While not specifically required, tell us if you have any of the following.
-
CCNA certification
-
Python scripting experience
- Familiarity with trading protocols such as FIX and AHD
- Familiarity with equity trading and financial instrument trade flow
