Zeals

Meguro-ku, Tokyo – https://zeals.co.jp

Omotenashi revolution with chatbot.

Zeals is not another chatbot. We are the #1 Japanese conversational commerce solution. Using AI-powered, human-designed conversation flows across chat platforms, Zeals enables brands to build personalized, automated conversations with their consumers and develop a deeper understanding of their preferences while creating a delightful, seamless shopping experience.

Phenomenal growth

Having nearly doubled revenue YOY the last few years, targeting a 290B TAM, the company benefits from strong product market fit, clear ROI tied to their solution, and high customer retention rates.

With over 480+ enterprise companies currently using their product globally, including logos like L’Oreal and Nissan, Zeals is well positioned to capture market share and drive exponential growth both in Japan and US market as their next target region. Investors have taken notice–recently we have raised nearly 40 million USD backed by Salesforce Ventures in May of 2022, and we are planning to use these funds to continue their aggressive investment in both technology and people.

We’re revolutionizing hospitality on the Internet

Zeals enables consumers to purchase and reserve products via a designed conversational experience. The goal is simple: to “revolutionize hospitality on the Internet”, unlocking digital customer service experiences that were limited to physical stores previously. By allowing customers to converse about their purchase before making it, they increase purchase rates by about 5 times, driving a 9.6% average conversion rate across 1.5 million monthly active users. Their service is widely adopted across verticals including ecommerce/DTC, travel, cosmetics, fitness and fintech.

Awarded LinkedIn Top Startups twice in a row

Zeals has received the LinkedIn Top Startups award twice in a row. We believe this is a testament to our growth and our ability to attract great talents–who could potentially be your colleague!

Everyone has a voice

Everyone matters here at Zeals–regardless of their background. Be it a young coding prodigy (Yes, our CTO just turned 23) to someone who hardly speaks Japanese. Everyone has a voice.

Flexible working hours

We have a core time of 1:00pm to 3:00pm JST, but otherwise you’re free to set up your day however you want to meet the monthly working hour requirement (160 hours).

Holidays

10 days paid holidays during the first year, weekend off, national holidays, summer and winter break.

Fully remote

You can work fully remotely from anywhere in Japan.

Visa Support and partial relocation support

If you’re not based in Japan yet, you can work from overseas while we’re helping you obtain a Japanese working visa. We also offer partial relocation support.

Opportunities to socialize

We provide a club activity allowance, a “shuffle lunch” allowance for having a cross department lunch, and Zeals bar, a bi-weekly free flow beer party.

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