As a Principal Designer at Zeals, you will play a pivotal role in shaping the future of our products and user experiences. You will focus on high-level strategy, process improvement, and design operations, guiding our design and UX research teams toward greater efficiency, cohesion, and impact.
Responsibilities
- Lead and mentor a team of product designers and UX researchers, focusing on fostering a culture of creativity, collaboration, and continuous improvement.
- Drive the evolution and consistency of our design system across multiple products and features, ensuring the highest quality and alignment with business objectives.
- Collaborate closely with cross-functional partners, including product managers, engineering, and UX researchers, to establish and prioritize design initiatives that enhance user experiences and drive business growth.
- Take ownership of strategic UX research initiatives, working closely with product managers and lead UX researchers to identify insights and opportunities that inform our product roadmap.
- Lead internal design operations and process improvement projects aimed at advancing our design capabilities, streamlining workflows, and optimizing resource allocation.
Requirements
- Bachelor’s degree in Design, HCI, or related field (or equivalent practical experience).
- 10+ years of experience in product design, with a strong portfolio showcasing your strategic thinking, leadership, and impact on design operations.
- Proven track record of leading and mentoring a team of product designers and/or UX researchers, actively helping build a collaborative and high-performing environment.
- Deep understanding of design principles, methodologies, and best practices, with the ability to develop and implement design standards and processes at scale.
- Strong communication and collaboration skills, with the ability to effectively engage and influence cross-functional stakeholders to drive design initiatives forward.
- Experience working in an agile environment, with a demonstrated ability to prioritize and manage multiple projects while meeting deadlines and business objectives.
- Proficiency in Figma is a must, and familiarity with design operations tools for workflow management and optimization.
Nice to haves
While not specifically required, tell us if you have any of the following.
- Japanese language proficiency at a business or native level
- Understanding of cultural differences
- Knowledge and experience in chatbots, AI, marketing, and SaaS products
