While productivity is a crucial factor for Money Forward as it grows into a Big Tech company, there are currently several challenges with SaaS selection and operation, and we are not always able to provide the optimal IT working environment.
It is an urgent task for the Information Systems Division to plan and operate a SaaS portfolio befitting a global company of 5,000 people, and to contribute to the further acceleration of development and business by thoroughly promoting their utilization.
We are looking for an individual who can join us in this exciting phase of transformation from a Japanese startup to a global enterprise, and drive projects related to SaaS introduction and operation as a SaaS Management Department Manager, collaborating with internal and external stakeholders!
About the Department
The Corporate SaaS Management Department within the Global IT Division, where you will be assigned, manages and promotes the utilization of SaaS used by all group employees, including those in overseas offices (Vietnam, India).
The team’s mission is “To provide a state where all employees can focus on essential value creation through SaaS,” and they are responsible for the following tasks:
- Operational management and improvement of SaaS used across the group (Google Workspace, Slack, Zoom, etc.)
- Planning, selection, introduction, adoption, and operation of newly introduced SaaS
- Support for the utilization of company-wide standard SaaS
- Standardization and optimization of IT costs
- Formulation of SaaS portfolio and AI utilization plans with a view towards long-term management strategies
Tools Used
- Office Suite: Google Workspace
- Collaboration: Slack, Zoom, Jira, Miro, Figma, etc.
- IdP: Entra ID (formerly Azure Active Directory)
- Public Cloud: AWS, GCP
Responsibilities
You will be managing a team that is involved in everything from planning and promotion related to SaaS management to actual operation, based on your interests and experience. This role will require you to provide technical guidance for the team as well as managing projects that are aligned with the goals of the organizations (aka Player/ Manager). You will be in charge of large-scale projects affecting the entire group, working in coordination with overseas offices such as Vietnam and India in addition to domestic locations.
- Research on SaaS functions and promotion of their utilization (including AI utilization)
- Definition of company-wide information sharing methods, SaaS selection, and introduction
- Establishment of group-wide management policies and operational setup (license granting, inventory, change management, etc.)
- Budget planning and expenditure management, building relationships with vendors
- Business process improvement for manual operations
- Internal help desk tasks:
- Handling inquiries
- Building and managing knowledge for users
Requirements
- Five or more years of experience of project management.
- Expertise in user and group provisioning standards, including hands-on experience with SAML, SCIM etc.
- Experience in leading an implementation of SaaS/ERP products in medium to large organizations.
- A working knowledge of Generative AI, and AI from an end user perspective, and have experience using it in a corporate environment
- Experience in leading the planning, requirements definition, introduction, and operation of internal systems
- Experience operating corporate IT SaaS (Google Workspace, Slack, Jira, etc.)
- Able to work in a networked organization
- Business basic level Japanese (JLPT N2, CEFR B2 equivalent or higher)
- Business basic level English (TOEIC 700 equivalent or higher)
Nice to haves
While not specifically required, tell us if you have any of the following.
- A track record of managing IT licenses and negotiating license agreements.
- Experience in managing or designing an Identity Access Management system.
- Experience in improving operations using SaaS Web APIs, etc.
- Work experience at a System Integrator (SIer), enterprise cloud solutions provider, or IT consulting firm.
- A project management certification: PMP and/or Agile Project Management certification
- Experience in managing AWS infrastructure and services.
- Experience in improving operations using SaaS Web APIs, etc.
- Work experience at a System Integrator (SIer), enterprise cloud solutions provider, or IT consulting firm
- A project management certification: PMP and/or Agile Project Management certification
- Experience in AI development and/or experience in using AI tools to improve development processes.
- Money Forward is at a major turning point, shifting “from Cloud to AI.” We are currently driving “AX (AI Transformation)”—the next step beyond DX—with the goal of providing “Digital Workers,” where AI agents autonomously execute tasks. As we enter a phase of evolving into Japan’s No. 1 back-office AI company by integrating AI agents into all of our products in the future, we are looking for individuals who can contribute to AI-driven development and value creation.
Compensation
¥10,008,000 ~ ¥15,000,000 annually.
