Global Corporate IT Engineer

Visasq is rapidly expanding across 7 global locations following a major acquisition in the US. Consequently, the importance of centrally controlling and optimizing the IT environments—which were previously decentralized and individually optimized across local offices—directly from Japanese headquarters is increasing rapidly.

In this role, based on Japanese headquarters’ IT strategy, you will be expected to drive the standardization of IT environments and the rollout and adoption of SaaS implementation/operational workflows while smoothly communicating in English with local members at international locations. Technical design and implementation will be shared with the Japanese Corporate IT team. Therefore, we most value your driving force: understanding local contexts, engaging stakeholders, and taking initiatives through to a state where local operations run smoothly on their own.

We welcome candidates who can support our growth phase from both the IT and project management perspectives as part of our “Global Corporate IT” team—applying and driving Japan-led IT strategies globally while leveraging modern AI tools like Claude/Gemini and useful SaaS features to maximize operational efficiency.

Technical Environment

• AI: Claude, ChatGPT, Gemini
• Collaboration: Slack, Google Workspace, Microsoft 365, Zoom
• Documentation: esa, Confluence
• Project Management: Jira
• CRM: Salesforce, Microsoft Dynamics
• IP Phone: Dialpad, Zoom Phone
• EMM & Security: Iru, Intune, MDfE
• IdP: Okta
• IaaS: Google Cloud, Microsoft Azure
• iPaaS: Zapier, n8n
• PC / Mobile: macOS, Windows, iOS
• Others: kickflow, SmartHR, DocuSign, Figma

Highlights of the Role

• Gain Real Global PM/Leadership Experience Driving Initiatives Abroad. Rather than simply executing fixed operational tasks, you will experience the hands-on satisfaction of designing systems, deploying them abroad, engaging local members, and bringing operations to a state where they actually run.
• Develop a High-Value Skillset Combining English & IT Leadership. Communicate daily in English with branches in the US, Asia, and beyond while residing in Japan, building a rare career track record in global IT integration and governance construction.
• Promote Efficiency While Working with Cutting-Edge AI & SaaS. Work in an environment where you can actively integrate advanced tools like Claude/Gemini into daily workflows and explore/implement smart internal IT operations.

Collaborating Teams

Local IT teams across overseas branches, Corporate IT Department, Infrastructure Team, CSIRT

Technical Challenges & Future Initiatives

• Deploying Scalable “Global IT Operational Models” to Overseas Locations. Designing the right balance between core standards to be unified (authentication, device management, etc.) and local operational flexibility, establishing operational models that can immediately accommodate future acquisitions and new branch setups.
• Driving Communication & Operational Efficiency via AI Tools. Building smooth support systems that reduce communication friction across time zones and multi-language environments by utilizing AI tools like Claude/Gemini.
• Building & Embedding Global-Standard IT Governance Locally. Establishing mechanisms and operational rules that enforce consistent global governance while addressing region-specific requirements.

Responsibilities

• Global IT Strategy Planning & Global Rollout. Planning, progress management, and local adoption of IT operation standardization projects (e.g., onboarding/offboarding) tailored to each location’s local realities (regulations, business customs, and needs).
• Global IT Services & Zero Trust Infrastructure Implementation. Rolling out and locally applying unified global access control and device management rules utilizing Okta, Iru, Microsoft Intune, etc.
• Operational Efficiency & Support System Optimization via AI & SaaS. Designing a global help desk structure, managing IT asset inventory processes, and refining incident response workflows by leveraging AI tools (Claude/Gemini) and SaaS features.
• Project Management with Overseas IT Teams & Stakeholders. Collaborating daily in English with local IT team members and stakeholders in the US, Asia, and other regions. Hosting regular meetings, visualizing issues, and establishing operational routines locally.
• Bridge Between Local Teams & Japanese Corporate IT. Organizing local requests, translating them into technical requirements, and dividing design and implementation tasks with engineers based in Japan.

Requirements

• 3+ years of experience driving IT-related projects while coordinating with internal and external stakeholders (Open to all domain backgrounds: Internal IT, IT Consulting/PMO, SaaS Implementation Support, Infrastructure Construction/Operations, etc.).
• Business-level English proficiency (ability to conduct discussions, coordinate projects, and reach consensus with local overseas members via web meetings).
• Practical experience or foundational knowledge in implementing/operating at least one of the following: IDaaS, MDM, SaaS management, Cloud, or Networking.

Nice to haves

While not specifically required, tell us if you have any of the following.

• Experience with IT implementation or operations projects spanning overseas branches or multiple office locations.
• SaaS Operations & Project Leadership:
  • Experience with cross-functional administration/operation of enterprise SaaS solutions (Google Workspace, Slack, Microsoft 365, etc.).
  • Experience with new SaaS implementations, migrations, company-wide rollouts, or operational design/improvement of access permissions and request workflows.
• Identity, Device & Authentication Infrastructure:
  • Experience with implementation or operations of IDaaS (e.g., Okta) or MDM (e.g., Iru / Intune).
• AI & Automation:
  • Experience with operational improvement and efficiency optimization using AI tools or iPaaS platforms (Zapier, n8n, etc.).
• Security & Governance:
  • Operational experience aligned with security standards such as ISMS or SOC2.

Compensation

¥5,000,000 ~ ¥7,500,000 annually.