This position is closed and is no longer accepting applications.

Senior Product Designer

PayPay Minato-ku, Tokyo February 12 2025
  • 💴 ¥7M ~ ¥12M annually
  • 🏡
    Fully remote
    From Japan
  • 🌏
    Apply from abroad
    Relocate to Japan
  • 💬
    No Japanese required
    Business English
  • 🧪
    Senior level
    6+ years experience required

About PayPay

PayPay Minato-ku, Tokyo

With over 70M million registered users (as of July 2025), PayPay is the country’s most popular mobile wallet used by approximately one out of every two smartphone users in Japan.

Key benefits

  • International engineering team
  • Japanese lessons on company time
  • Incredible scale

About the position

PayPay Product Designers are committed to eliminating user inconvenience and providing new value at all touch points originating from payments, not just only QR code payments.

PayPay is looking for a Product Designer who will join us to promote product creation that prioritizes user experience.

Responsibilities

  • Work with engineers and product managers to develop new features and improve existing features that put user experience top priority.
  • Experience various challenges to deliver a new financial experience to users.
  • Design the total UX/UI for PayPay application and app/web tools for PayPay merchants.
  • Design UX strategy based on project goals.
  • Create design concepts using frameworks such as creating user personas and journey maps
  • UX flow and UI design based on concept
  • Conduct quantitative and qualitative research and analysis using questionnaires and interviews
  • Analyze and suggest improvements using numerical analysis tools
  • Other wide range of work related to product design, such as organizing design workshops
  • Commit to the business by designing a high-level UX strategy based on a deep understanding of PayPay’s strategy and KGI/KPI, and a comprehensive decision to balance profit and UX.
  • Communicate closely with other roles such as product managers and engineers, as well as stakeholders, and make decisions based on a wide perspective of PayPay’s overall UX, not as a single function of the UX.
  • Team management, quality control, and training junior to middle level designers.

Requirements

  • More than 6 years of hands-on professional experience in mobile app (iOS/Android) or mobile web UX/UI design.
  • Experience in UX/UI design using Figma and Adobe
  • Hands-on experience in product release, effectiveness measurement, and product improvement
  • Business conversation level in Japanese or English
  • Experience in using PayPay application

Nice to haves

While not specifically required, tell us if you have any of the following.

  • Hands-on experience in design utilizing HCD (Human Centered Design) and design thinking
  • Experience in facilitating design workshop
  • Experience in designing and conducting user surveys and interview scripts
  • Experience in managing in-house services
  • Experience working on multiple projects from requirement definition to prototyping and visual design
  • Experience in building and operating design systems
  • Management experience
  • Conversational level in Japanese

Compensation

¥7,000,000 ~ ¥12,000,000 annually.

Meet PayPay's Developers

Ashwini leads one of PayPay’s payment sub-teams. She got there by doing something she’s done throughout her career: identifying something she wants to do and asking to do it.

Read their story...
Photo of Adrian Mariadas

Refactoring PayPay’s Android App

with Adrian Mariadas

Adrian came to Japan to join PayPay as an Android Engineer. As the app has grown in scope, refactoring the codebase to ensure development can continue at a rapid pace has been a big part of his job.

Read their story...
Photo of Yoseph Savianto

iOS Development at PayPay

with Yoseph Savianto

Yoseph joined PayPay after being attracted to their mission of making Japan a cashless society. As an iOS Engineer, he originally joined their iOS feature team, but now works on their platform team, creating an internal SDK for their iOS and Android apps.

Read their story...

Shilei started working on PayPay before it launched, and has seen it grow into a product used by tens of millions of users. He explains how diversity has helped them overcome challenges, and what PayPay is looking for in candidates.

Read their story...

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